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For over 25 years George Spalding has been helping individuals on five continents realize their full potential by simplifying complex topics and inspiring people to acquire new skills. After his appointment to the faculty of Yale University in 1972, he spent several years as a consultant to the White House on technical presentations and White House Conferences. During that same period, he coordinated technical presentations for members of the President's cabinet, the Smithsonian Institution, the National Institutes of Health and the Federal Bureau of Investigation. In addition to more than a decade-long commitment to improving the IT Service Management industry, George’s irreverent blend of quick wit and high-tech humor make him a much sought-after presenter. He will keynote the upcoming IT Infrastructure Management Conference in New Orleans in October. His speaking credentials include: Key presentations at the 2003 IT Service Management Forum (itSMF) National Conference, the 2003 ITIL Implementation Road Map, the 2003 IT Service Desk Case Studies Symposium in Toronto, Sydney, Wellington, Singapore and Kuala Lumpur, the 2003 Help Desk Institute (HDI) Annual Conference, the 2002 IT Service Management Best Practices Conference in Kuala Lumpur, Sydney, and Auckland, the 2000, 2001, and 2002 Support Services Conference and Expo, the 2000, 2002 and 2003 Pink Elephant Annual Service Management Conference, the 2002 ITIL Boot Camp, the 2001 ITIL Implementation Tutorial Conference by Pink Elephant, the 2000 and 2002 IT Service Management Forum (itSMF) in Canada, the Microsoft midwest launch of Windows 2000 and Windows XP and the 2000 NT/2000 MIS Security Conference. He serves on the HDI International Individual Standards Committee and, recently, on the Advisory Board of Comdex. His current Service Management certifications include: ITIL Manager’s Certificate in IT Service Management, Microsoft Certified Enterprise Services Trainer for the Microsoft Operations Framework, Pink Elephant’s IT Executive Certification (Level 1), and STI’s CHDM, CHDP and CFST. In addition, he recently achieved both the IT industry’s top security certification, (ISC)2’s Certified Information Systems Security Professional (CISSP) and the IT industry’s top auditing certification, ISACA’s Certified Information Systems Auditor (CISA). Secretly, George leads a double life. He’s also a techie, a nerd, an “alpha” geek. In fact, over the last decade, he has personally trained more than 10,000 people on numerous versions of Microsoft Windows. He also authored the highly technical Windows 2000 Administration published by Osborne McGraw-Hill. One of the first 2000 people worldwide to certify on Windows 2000, George’s current “geek” certifications include: Microsoft’s MCSE/MCT(NT/W2K/WXP); Cisco’s CCNP/CCDA; Novell’s CNE/CNI(NW3/4/5); CompTIA’s CTT+/A+/Net+/i-Net+/Server+; and Prosoft’s CIW Associate. George’s onsite clients include: 3M, ADC Telecommunications, Allianz Life, AMS, Arthur Andersen, Australian Taxation Office (AU), Bank of the Netherlands (NL), Bankers Systems, Banker’s Trust, BellSouth, Best Buy, Boeing, Budd, CCH, C.I.A., Capital One, Cargill, Carnegie Mellon University, Caterpillar, Cellular One, C. H. Robinson, Cray Research, DataCard, Defense Information Systems Agency, Deloitte & Touche, Deluxe, Digi International, Dofasco Steel, Dow Chemical, Ecolab, EDS, Ernst & Young, Federal Reserve, Fortis, General Mills, GlaxoSmithKline, GMAC, Grand Casinos, Gulf Canada, Harris Corporation, Hoechst Marion Roussel, IBM, Intel, ISACA, ISSA, Jostens, LexisNexis, LifeTouch, Los Alamos National Laboratory, Lucent Technologies, Mayo Clinic, Microsoft, Miller Brewing, Minnesota Mutual, Minnesota State InterTechnologies Group, M.I.T., NASA, NSP, Nabisco Foods, Northwest Airlines, Northwestern Mutual, Ontario Justice Enterprise, Owens-Corning, Panama Canal Commission, Pfizer Pharmaceutical, PricewaterhouseCoopers, Prudential, Rollerblade, Seagate, Shiva, SMC, Social Security Administration, St. Paul Companies, StarTribune, Sylvania, Target, Texas Instruments, Texas State Legislature, The Halifax (UK), The Hartford, Toro, Trane, TVA, United Defense, Upjohn Pharmacia, USAA, US Bank, WAPA, West Group, and Westinghouse. George can be reached at: g.spalding@pinkelephant.com
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